Join TD as a Financial Services Representative in Montréal, Quebec, and excel in enhancing customer experiences through your banking expertise. Help clients navigate their financial needs with confidence.This Contact Center Representative II position invites you to support customers by effectively addressing their inquiries and resolving issues. You will use your knowledge of TD's products to advise clients and facilitate smooth transactions. Your role will significantly impact customer satisfaction and support business objectives.Key Responsibilities:Provide exceptional service and guidance in banking inquiriesExecute various financial transactions accuratelyIdentify customer needs and propose solutionsAssist in achieving sales targets through referralsDocument and escalate issues appropriatelyRequirements:Completion of High School or Undergraduate degreeMinimum of 1 year experience in customer serviceStrong understanding of financial products and servicesProficient communication and problem-solving skillsAbility to thrive in a team environmentElevate your banking career and make an impact at TD in Montréal.