Description

As a Supervisor at Tim Hortons, your top priority is guest satisfaction!

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities

The following provides an overview of the basic responsibilities of a Supervisor:

You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.

You must be available to work all shifts - Opens, Mid day and Closing Shifts.

Minimum 32 hours per week

General Responsibilities:

- Train, monitor and reinforce food safety procedures to team members.
- Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
- Perform walk-through's to ensure restaurant is ready to open/close and/or rush-ready.
- Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.
- Supervise,



coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
- Work with Restaurant Management team to ensure quality, production and service standards are met and to create a protected, efficient and professional environment for customer and other employees.
- Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
- Follow up and ensure resolution of guest-related issues as needed.

For high performing Shift Supervisors, there may be growth opportunities into Restaurant Management.

Why work for us?

- Amazing team
- Competitive wages
- Incentive and recognition programs
- Community involvement
- Health and Dental benefits offered to Qualifying employees
- Amazing growth opportunities!
- And more...

Requirements

Tim Hortons experience an asset

Must be able to lift 25 lbs

Previous supervisory experience in Quick Service

Friendly and outgoing

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📌 Food Service Supervisor (Grande Prairie)
🏢 Tim Hortons | Dorscheid Group
📍 Grande Prairie