- Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
- Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
- Attend and investigate security alarms and emergencies in a timely and professional manner
- De‑escalate crisis situations, provide support and liaise with emergency personnel including; police, fire and paramedic resources
- Exercise crowd control and evict trespassers
- Write clear and detailed reports including incident, emergency, liability and day to day reports
- Provide first aid and medical response when required to any person(s)
- Utilize two‑way radios and computer applications to communicate site activities
- Handle Lost & Found items and inquires

Job Requirements:

- Ability to obtain a valid Alberta security license
- Excellent communication skills, both written and verbal
- Strong observational skills
- Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision
- Ability to walk 18/20km and stairs

Education Requirements

- High School Diploma/GED

Certification Requirements

- Valid Security License
- An unrestricted class 5 drivers license is considered an asset

Outstanding Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !





Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

Valid Security License

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

This job reports to the Client Service Manager

This is a As Needed position1st Shift , 2nd Shift , 3rd Shift , Weekends .

#J-18808-Ljbffr

📌 Casual Security Guard - Medicine Hat
🏢 Paladin Security
📍 Medicine Hat