Advance your career as a Customer Service Representative with JCR Insurance in Arnprior, Ontario. Provide genuine support to clients while having the opportunity to grow in a rewarding role.
In this full-time position, you will engage with clients by telephone, email, and in-person to address their policy needs and service inquiries. As a vital member of a community-driven team, you will listen attentively, solve problems, and ensure clients feel valued and understood. Your contributions will directly enhance the company’s reputation for quality service and personal connections.
Key Responsibilities:
• Create a warm client experience across various communication channels
• Assist clients with policy changes and billing inquiries
• Document interactions and maintain organized client files




• Collaborate with the team on performance and service delivery
• Provide clear direction to clients during claims processes
Requirements:
• Background in customer service or related fields
• Strong communication skills in English; French is an asset
• Familiarity with Microsoft Office and digital systems
• Ability to work in a rapid-paced environment
• Commitment to obtaining an Ontario general insurance agent license
Leverage your skills in customer service to build lasting relationships and impact the community with JCR Insurance.
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📌 Customer Service Representative at JCR Insurance (McNab/Braeside)
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📍 McNab/Braeside