Reports to : Senior Director, Education Sales Contract (18 months) Opportunity: This posting is for an existing role Merrithew® is the global leader in mindful movement, the company behind the STOTT PILATES® Movement System™ and a growing portfolio of leading movement education and equipment brands, including Align-Pilates and theGYROTONIC®organization. Since 1988, Merrithew has trained more than 100,000 instructors in over 135 countries and developed premium equipment and science-based education trusted by leading studios, rehabilitation centers and fitness professionals. Merrithew supports instructors, studio owners and wellness leaders with a complete ecosystem to thrive, including training, equipment, digital resources, business tools and a global network of peers.

These are the values that guide our daily actions, decisions, and how we work with one another and our customers: Community – Culture of belonging, encourage connections and engagement Customer-Centric – Our Vision is fulfilled through our Trainers, Partners and end-customers. Innovation – Delivering the best, highest-quality products, programs and services The sales coordinator will provide essential support for the coordination and administration of education programs at designated Merrithew (Host and Licensed) Training Centers. This includes assisting Managers with business development, market research, and lead generation, while ensuring flawless execution of day-to-day facility services and activities to drive revenue growth for Merrithew® education sales.

The role also involves managing the pre-, during, and post-course execution of education programs. Strong organizational skills, attention to detail, and the ability to handle both administrative and customer service tasks are key for success in this hybrid position.

Sales Support & Business Development: Assist with market research, lead generation, and the initial qualification of leads, ensuring that pre-qualified leads are passed to the sales managers for designated territories.



Support the onboarding and training of recent Host Centers, working closely with the Marketing team to promote these centers across multiple platforms (email, social media, blogs, etc.). Generate and maintain detailed sales reports, providing data to Managers to inform decision-making.

Assist in customer meetings, offering support where necessary (including translation), and ensuring customer satisfaction by promptly addressing inquiries.

Customer Service & Client Communication: Serve as the primary point of contact for Merrithew Training Centers (MTCs), ensuring their needs are met with exceptional customer service. Communicate regularly with facility owners and operators to understand and meet the needs of students, ensuring smooth operations. Proactively engage with MTCs on ongoing and future training requirements, providing timely updates and solutions.

Collaborate with Marketing, Communications, and Programming teams to ensure that hosting clients and students receive necessary support. Regularly update internal trackers to ensure that data is accurate and cross-referenced for reporting purposes. Assist with course scheduling, IT assignments, and other administrative tasks as needed.

Prepare and manage hosting agreements and Instructor Trainer (IT) agreements, ensuring all necessary documentation is completed and accurate. Create and update orders in the Event Management System (EMS), and ensure timely invoicing for deposits, final payments, exams, makeups, and private sessions. Coordinate travel logistics for ITs, including booking flights, arranging accommodations, coordinating ground transportation, and assisting with visa applications.





Ensure that all pre-hosting paperwork is sent to Training Sites and ITs, and keep all stakeholders informed about scheduling and logistics. Provide continuous support to ITs during their assignments at Training Sites, ensuring all needs are met and offering assistance as required. Maintain strong communication with Training Sites to address any issues during the hosting period.

Collect and process documentation related to exams, makeups, and private sessions, ensuring accurate submission to Programming for review. Follow up with Host Sites to collect all missing documents, ensuring that completion letters are issued promptly. 2+ years sales support, coordination, and customer service experience ~ Post-Secondary Education in Business/Office Administration is an asset ~ Bilingual (French, Mandarin/Cantonese, or Spanish) is a strong asset ~ Superior attention to detail to ensure quality of work ~ Critical- ability to multi-task and respond to shifting priorities ~ Time-management, prioritization and organizational skills ~ Advanced user of Excel and other Windows office software; skilled user for CRM software Merrithew may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human review.

Merrithew™ is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you need accommodation at any stage of your application, or want more information on our accommodation policies, please contact us " [email protected] celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other code grounds. #

📌 Education Sales Coordinator, Americas (Toronto)
🏢 merrithew
📍 Toronto