Enhance customer relationships as a Bilingual Customer Service Representative in Belleville, Ontario, focusing on key accounts. This role combines communication skills and order processing for excellent customer service.
Join Amer Sports to support our specialty and key accounts effectively. As a representative, you will troubleshoot orders using B2B, SFA, and EDI systems, ensuring accurate order processing through SAP. Key skills include communication in English and French, and experience with customer service in sports equipment.
Key Responsibilities:
• Communicate with customers via phone, email, and chat
• Troubleshoot and process orders in SAP efficiently
• Monitor orderbook for timely shipments to dealers
• Support team with workload and maintain performance
• Assist with system testing and special projects
Requirements:
• Bachelor’s Degree or diploma in relevant fields
• 1-3 years of customer service experience preferred
• Fluent in English and French, written and oral
• Proficiency in Microsoft Suite and SAP
• Robust interpersonal and multitasking abilities
Utilize your bilingual skills to elevate customer service in the sports sector with Amer Sports.
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📌 Bilingual Customer Service Representative Belleville
🏢 Wilson Sporting Goods
📍 Belleville