This role is responsible for repair and upkeep services in one of our multi-residential apartment buildings located in Montreal. With as many as 4-10 service requests per day, building attendants must be prepared to respond to any of a variety of maintenance needs, often with very little advance notice and a selective degree of urgency expressed by the resident. The role is also responsible for the daily cleaning and upkeep of common areas in the and around the building.

RESPONSIBILITIES

• Plumbing: includes the repair, replacement or installation of faucets, pipes, hot water tanks, toilets, garbage disposals, dishwashers, water-dispensing refrigerators, and washing machines


• Electrical: includes the repair, replacement or installation of power switches, fuses, wall sockets, ceiling lights, ceiling fans, climate control systems, and garage doors openers


• Appliance Repair: includes the repair, replacement or installation of major household appliances, such as refrigerators, dishwashers, range ovens, washers and dryers, hot water tanks, and air conditioners


• Cleaning/Housekeeping: includes maintaining a tidy appearance in shared community locations, such as the leasing office lobby, fitness room or recreational areas.


• Inspections:includes daily inspections of mechanical rooms and works completed by external vendors. Complete inspections in vacant suites before new renters assume occupancy.






• Customer Service:includes professional, prompt and courteous correspondence with residents when scheduling and providing maintenance services, and with contracted vendors that provide additional facility services


• Time Management:includes maintaining an organized scheduling and tracking system, usually by paper, to effectively complete all maintenance requests in a timely manner and in the order by which they were received or by level of urgency

QUALIFICATION

• 2 years experience in a maintenance role


• High School Diploma or General Education Degree (GED)


• Property Management experience an asset


• Must possess exceptional communication and interpersonal relationship skills


• Robust attention to detail, problem-solving, and follow-up is required


• Must be a self-starter with high degree of initiative, flexibility, and professionalism


• Ability to work with a diverse group of people and interests while being culturally aware


• Possess knowledge of health and safety practices


• Ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships


• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual


• Bilingual (French and English)