Pay or shift range: $38,000 CAD to $40,000 CAD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Description Process and manage online reservations in a timely and accurate manner. Respond to customer inquiries received via email, call, chat, web forms, and other digital channels. Assist customers with booking modifications, cancellations, and special requests. Verify reservation details, pricing, promotions, and travel requirements. Resolve customer concerns and elevate complex issues when necessary. Maintain accurate records of customer interactions and booking transactions. Monitor web bookings to identify and correct discrepancies. Support sales initiatives by promoting travel products, services, insurance, and promotions. Work collaboratively with suppliers, internal departments, and customer service teams. Ensure compliance with company policies, procedures, and industry regulations. Review and assess travel bookings for potential fraudulent activity, including suspicious

📌 Hybrid Web Support And Fraud Agent (Calgary)
🏢 H.I.S Canada Travel
📍 Calgary