Join RONA as a Customer Service Specialist and utilize your effective selling skills to enhance customer experiences. Help with special orders and ensure a well-organized store workplace.
In this role at RONA, you will assist customers with product inquiries both in-store and over the phone while preparing special orders to meet their needs. Your focus on customer service and inventory management will contribute directly to the store's success. Additionally, the role includes ongoing training to enhance your product knowledge and selling techniques, making your work both rewarding and impactful.
Key Responsibilities:
• Assist customers with inquiries in-store and via phone
• Prepare special orders and confirm details with customers
• Maintain store organization and monitor inventory levels
• Stay informed on promotional events and product updates
• Participate in training to improve selling skills and knowledge
Requirements:
• Experience in a customer-focused role is necessary
• Strong communication and interpersonal skills required
• Ability to lift and carry medium to heavy products
• Commitment to providing excellent customer service
• Capacity for stretching, bending, and managing physical tasks
Bring your passion for customer service and product knowledge to make a difference at RONA.
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📌 Customer Service Specialist at RONA (Welland)
🏢 Rona
📍 Welland