Select how often (in days) to receive an alert: This is an on-site role, Monday to Saturday, 37.5 hours per week. Shifts include days, evenings, weekends, and statutory holidays. Must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts variesaccording to the event which takes place at Canadian Blood Services donor centre. Job posting ID: 9245 Employment status: Temporary full-timePosition's anticipated end date: Salary/Rate of pay: $89,956 - $112,445 Application requirements: Your up-to-date resume. We recommend you save a copy of the job posting for reference throughout the recruitment process. Do you currently work for Canadian Blood Services? All employees must apply via the internal career page. Together, the work we do connects people and changes lives — including your own. Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. About the role Canadian Blood Services is looking for a Temporary full-time Donor Centre Supervisor to join our dynamic Collections team in our Ancaster donor centre. The Collections Team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day. In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations. Utilizing your excellent customer service skills, you will ensure optimal clinic flow, a high level of service, and compliance with Canadian Blood Services policies and procedures,



including those related to health and safety. Leveragingyour superb leadership skills, you will ensurestaff performs duties in an effective, efficient, and professional manner. Utilizing your superior interpersonal and communication skills, you willinterview, hire, and complete all aspects of performance management, including progressive discipline as required. Drawing on your knowledge and experience, you will ensure each mobile clinic is planned, organized, and managed to provide safe, efficient, and cost-effective blood collection. With your ability to work effectively, you will ensure the needs of the donor, volunteer, and the public are met. Utilizing your proven success in leading a team-oriented team, you will provide timely communication to staff, prompt follow-up for donor and staff concerns. At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use. Desired education and skills Successful completion of post-secondary level education in a relevant health sciences discipline from a recognized academic institution. Proven leadership ability is essential, and a minimum of 3 years of supervisory experience is preferred. You will have sound knowledge and previous experience in blood collection, regulatory, and continuous quality improvement environments. Experience in platelet apheresis and Plasma programs would be considered an asset. Excellent interpersonal and communication skills, both oral and written in English, are essential. French language skills are an asset. Demonstrated effective problem-solving skills and the ability to take initiative. Possess a leadership skillset to build teams and have a passion for achieving results and a commitment to customer service excellence. What we offer you

📌 Donor Centre Supervisor - Ancaster (Hamilton)
🏢 Canadian Blood Services
📍 Hamilton