Lead a high-performing sales culture at Michaels as a Sales Manager in Markham, ON. Drive sales, improve customer experiences, and uphold operational excellence every day.
In this leadership role, you will champion a customer-focused environment while managing store operations. With over three years of retail leadership experience, your responsibilities include coaching staff, executing store policies, and ensuring exceptional service standards. Your efforts will directly impact sales and customer satisfaction through hands-on leadership on the floor.
Key Responsibilities:
• Assist Store Manager with Standard Operating Procedures compliance
• Model and coach best-in-class selling behaviors
• Oversee Balloons business and party operations




• Train and develop team members in multiple departments
• Ensure smooth transactions via POS and Self-Checkout systems
Requirements:
• Minimum 3 years of retail leadership experience
• Ability to lift 25-50 pounds with or without accommodation
• Experience in customer service and retail operations
• Capability to work flexible schedule, including weekends
• Strong skills in asset protection and shrink reduction
Elevate sales performance and customer satisfaction at Michaels, where creativity thrives.
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📌 Sales Manager at Michaels in Markham
🏢 Michaels
📍 Markham