Discover your potential as a Customer Service / IT Support Specialist at Alteo in Montreal (West Island). This full time, on-site role is dedicated to enhancing user support and IT services.You will work directly with users to resolve IT issues, manage access systems, and ensure the effective operation of office equipment. Your responsibilities will include drafting communications, coordinating supplies, and leading training sessions for new users. This position requires strong analytical skills and a friendly, resourceful attitude to assist your colleagues efficiently.Key Responsibilities:Provide first-level support for hardware and software issuesDraft and manage user announcementsMaintain copiers and troubleshoot issuesManage access cards and key systems effectivelyReserve meeting rooms and maintain functionalityRequirements:DEC in Computer Science or similar2 years of Level 1 IT support experience1 year in customer service rolesFamiliar with network administration tasksStrong communication and diagnostic skillsJoin Alteo to improve user experiences with your IT support skills.

📌 On-Site Customer Service It Support (Montreal)
🏢 Alteo
📍 Montreal