This posting is for one part-time receptionist position. THE ROLE As a member of the peopleCare team, the Receptionist provides administrative and reception support to the Home while ensuring efficient office practices and exceptional customer service. This position serves as the first point of contact for residents, families, visitors, staff, contractors, and community partners, representing the organization's mission, vision, and values in a professional and welcoming manner. The Receptionist supports resident services, administrative functions, communication processes, and office operations. Responsibilities may vary based on the size, operational requirements, and staffing structure of the Home. Reports to: Office Manager RESPONSIBILITIES Reception and Customer Service Answering telephones, screening and directing calls, taking messages, and responding to routine inquiries. Greeting residents, families, visitors, contractors, volunteers, and service providers in a professional and courteous manner. Monitoring resident and visitor movement throughout the Home and ensuring visitor sign-in/sign-out procedures are followed. Directing emergency responders, visitors, and contractors to appropriate locations within the Home.



Scheduling and coordinating tours of the Home. Managing room bookings and maintaining shared calendars as required. Providing information and assistance to residents, families, and visitors. Maintaining a clean, organized, qualified, and welcoming reception area. Administrative Support Preparing, photocopying, scanning, filing, faxing, laminating, and distributing documents as required. Receiving, sorting, distributing, and processing incoming and outgoing mail, courier deliveries, packages, and resident correspondence. Signing for deliveries and coordinating delivery distribution within the Home. Monitoring office supply inventory and assisting with ordering and replenishment of supplies. Maintaining photocopier, printer, and fax areas to ensure supplies are stocked and equipment remains organized. Assisting with the preparation of resident admission packages, welcome packages, and tour packages. Assisting with resident admission documentation, scanning and uploading records into electronic systems. Maintaining communication boards, sign-in sheets, binders, and administrative tracking tools. Resident Financial and Trust

📌 Receptionist - Part-Time (East Zorra-Tavistock)
🏢 peopleCare Communities
📍 East Zorra-Tavistock