Facilities Customer Center Operator (Toronto)

Facilities Customer Center Operator (Toronto)

06 Oct
|
Johnson Controls
|
Toronto

06 Oct

Johnson Controls

Toronto

Explore your potential with Johnson Controls as a Facilities Services Customer Center Operator at Humber Hospital. This role focuses on customer service, managing service requests, and ensuring timely operations support. As a key member of Johnson Controls, you'll provide front-line customer service at Humber Hospital's Dispatch Centre.

Your expertise in service request systems and client support will be essential. With a 7/24/365 environment, you’ll learn to handle service requests efficiently and effectively. Key Responsibilities:

- Learn client account details and operating procedures
- Manage inbound service requests via multiple channels
- Create and dispatch work orders for service fulfillment
- Assign priority levels to facilitate timely responses
- Support training initiatives for current team members

Requirements:

- High school diploma with specialized training
- Minimum one year of relevant experience
- Proficient in verbal and written English communication
- Strong orientation towards customer service
- Open availability for rotating shifts and on-call duties

Bring your dedication to customer support and operational efficiency to Johnson Controls.

📌 Facilities Customer Center Operator (Toronto)
🏢 Johnson Controls
📍 Toronto

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