North York Integrated Service Teams - (NY-IST) Monday-Friday 9:00am-5:00pm Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services.

A full listing of our services can be viewed on our website at Cota is presently seeking a energetic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

The Individual Support

Worker (ISW) provide individualized training, coaching and support to service user in order to help them to learn skills that will increase their independence in the community. For example, the ISW may help service users to learn any of the following skills: laundry, personal care skills, public transit, household maintenance, cooking silks, budgeting skills and social skills. The ISW will provide support to service user in their homes and community settings in either North York.

The NY-IST Team is an interdisciplinary team of professionals that supports people with an Acquired Brain Injury, Developmental Delay, Mental Health and Psycho-geriatric clients as well as their families.



The team is composed of professionals who work as one team to support the complex healthcare needs of this client population, their families and caregivers.

The Individual Support

Worker’s primary duties may involve, but not necessarily be limited to: Provides individualized training, coaching and support to service user with acquired brain injuries and behavioural management goals in order to help them learn skills that will increase their independence in the community. For example, the ISW may help service user to learn any of the following skills; laundry, personal care skills, public transit, household maintenance, cooking, budgeting and social skills while integrating the behavioral. Provides support to service user in their home and community settings.

Assist client achieve personalized SMART (Specific, Measurable, Achievable, Realistic, Timely) recovery goals. Post-secondary degree or diploma related to human services (e.g.

Social Service

Worker, Bachelor of Social Work, Developmental Social Worker, Psychology, Sociology, etc.) As a minimum, the successful candidate must have a High School Diploma and certification as a PSW Valid Crisis Prevention (CPI), First Aid/CPR, and ASIST certificates preferred Relevant experience in supporting service user with special needs, physical and/or cognitive disabilities, mental health and or addiction issues. Knowledge/sensitivity of the issues affecting people in the target group (e.g. acquired brain injury, mental health, poverty, unemployment, stigma, isolation) Demonstrated client-centered and customer focus approach Computer competent (MS Word, E-mail, Internet)



Ability to identify client risk factors and coordinate appropriate follow-up Be available to work day & evening Significant travel within GTA is necessary We are committed to fostering a workplace that reflects the diversity of the communities we serve. We recognize lived experience as a valuable form of knowledge and encourage applications from individuals with a wide range of experiences, identities, and perspectives - including those with lived experience of housing insecurity, mental health or substance use recovery, or engagement with community supports.

Accommodations are available throughout the hiring process upon request. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services. Hope, Respect, Dedication, Equity, Accountability, Collaboration, and Innovation are key values of Cota.

We uphold the Ontario Human Right Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities.

About Cota

Health COTA Health (Cota) is an accredited, not-for-profit, community-based organization thathas been supporting adults with mental health and cognitive challenges to live wellwithin their communities for over 45 years. We provide person-centred supports thatassist individuals to find inspiration and hope in their inherent strengths and supportthem to pursue meaningful change in their lives, as they define it. Cota also workscollaboratively with our funders, our partners and other stakeholders, across theprovincial health and social service systems, to inspire positive change in the way thatservices are delivered to individuals living with mental health and cognitivechallenges. #

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