Deliver exceptional service as a Front Desk Agent at River Rock Casino Resort in Richmond, BC. Engage warmly with guests to ensure a memorable arrival experience.

At River Rock Casino

Resort, you will be part of a agile hospitality team focused on guest satisfaction. This role requires outstanding communication skills, a keen understanding of resort amenities, and the ability to assist with check-ins. You’ll support guests with room assignments while providing insights on dining and entertainment options. Key Responsibilities:

- Greet guests warmly for smooth check-ins
- Assign rooms based on reservations and preferences
- Share in-depth knowledge of resort services
- Process payments accurately during check-out
- Arrange guest requests and special services Requirements:
- Minimum 1 year in hospitality or customer service
- Exceptional communication skills
- Secondary language is an asset
- Flexibility to work evenings and weekends
- Experience with Opera Cloud is a strong asset Bring your hospitality passion to River Rock Casino and create memorable experiences for guests in Richmond.

📌 Front Desk Agent at River Rock Casino (Vancouver)
🏢 Great-Canadian-Entertainment-2
📍 Vancouver