Elevate customer experiences with Linde as a full time Customer Service Specialist. You’ll manage inbound inquiries and ensure quality control while delivering exceptional care and support. In this role, you will utilize your professional demeanor and detail-oriented approach to resolve customer issues efficiently.
The ideal candidate will have 2-4 years of experience in sales and customer service, strong communication skills, and familiarity with IT tools like Microsoft Office 365. Your success will rest on effective collaboration with cross-functional teams and maintaining accurate documentation. Key Responsibilities:
- Manage inbound inquiries with professionalism and courtesy
- Handle customer voicemails, ensuring timely responses
- Oversee Support mailbox and deliver prompt answers
- Maintain accurate documentation of customer issues
- Process credit and rebill requests with management approval
Requirements:
- High school diploma or equivalent experience
- 2-4 years of customer service experience
- Strong communication skills for clear information conveyance
- Comfort in cross-functional team environments
- Knowledge of IT tools including Windows and Office 365
Bring your expertise in customer care and quality control to make a meaningful impact at Linde, a leader in industrial gases.
📌 Full-Time Customer Service Specialist at Linde (Markham)
🏢 Linde
📍 Markham