Become a pivotal part of Brex's Customer Experience team as an API Developer Support Specialist. This role connects external developers with the resources needed for successful API utilization in a hybrid work environment.As a Developer Support Specialist, you will directly engage with developers, troubleshooting issues, advising on best practices, and collaborating with internal teams. Your insights will drive improvements in tools and processes, ensuring developers receive high-quality support. This role is suitable for those new to engineering looking to advance their skills.Key Responsibilities:Provide high-level technical support for Brex APIsEngage with engineering teams to implement developer feedbackManage customer escalations through communication channelsCreate and update self-service training materialsResolve complex technical escalations from Support teamRequirements:Bachelor's degree or equivalent relevant experienceStrong analytical and problem-solving skillsExcellent verbal and written communication skillsCustomer-oriented experienceFamiliarity with ERP integrations like QuickBooks and NetSuiteBring your technical expertise and commitment to customer satisfaction to Brex's cutting-edge team.

📌 Api Developer Support Specialist Opening (Vancouver)
🏢 WinsAbove
📍 Vancouver