* This is an in-office role (not remote or hybrid)Damage & Collections ClerkCompensation: $22.00 / hourThe MissionAccidents happen, dings occur, and paperwork piles up. That is where you step in. We are looking for a razor-sharp, unflappable Damage & Collections Clerk to keep our claims operation running like a finely tuned engine.You’ll organize vehicle damage files, investigate claims, and maintain accurate, up-to-date records—including documents, call notes, emails, and all related correspondence. Around here, when it comes to documenting a claim, there’s never too much information. You’ll also communicate directly with customers and insurance companies, answer questions, gather missing information, and manage difficult conversations with professionalism and composure. If you can de-escalate tension with charm, keep detailed records, track down information like a detective,



and handle case administration without breaking a sweat, you’ll be a calm and competent anchor in our Damage Department—and a outstanding fit for the driver’s seat.What You’ll Actually Do (The Real Deal)Customer Communication Champion: Handle customer calls and emails regarding damage claims with tact, empathy, and absolute professionalism. You know how to listen, explain the facts clearly, and turn a tense conversation into a productive resolution.Calm in the Storm: Navigate difficult conversations and conflict resolution without losing your cool. When a customer is upset or stressed, you remain steady, patient, and solutions-oriented.Invoice Dispatch &

📌 Damage & Collections Clerk (Calgary)
🏢 Avis Budget Group
📍 Calgary