Elevate your career as a Global IT Operations Manager at Bio-Rad, leading a 24x5 AI product operations team. Oversee incident management, build your team, and drive operational excellence across regions.

In this dynamic role, you will be responsible for managing IT operations in a globally distributed workplace while ensuring seamless transitions and communication across various time zones. Your leadership will guide a team focused on incident and change management, supporting enterprise AI services effectively while fostering collaboration with InfoSec and engineering teams.

Key Responsibilities: • Lead a global team for AI product operations • Manage incident, problem, and change processes • Collaborate with SMEs for improved resolution rates • Streamline adoption support for AI capabilities • Coach engineers and establish operational metrics

Requirements: • Bachelor’s in Computer Science or related field • 8+ years in IT operations with 3+ years leadership • Experience with cloud platforms like Azure or AWS • Strong understanding of ITIL service management • Proven ability to communicate with diverse stakeholders

Drive operational excellence and team development in your impactful role at Bio-Rad.

📌 Global IT Operations Manager at Bio-Rad (Winnipeg)
🏢 Bio Rad Laboratories
📍 Winnipeg