Safety - Operate in a way that builds trust with our Devoted Pet Lovers, pets, and ACEs. Prioritize the safety of ACEs, Devoted Pet Lovers and their pets by maintaining a safe and clean store environment, especially salons. Complete any cleaning and maintenance required to ensure we have a clean and sanitary working area for our Devoted Pet Lovers, pets and ACEs.

Provide superior customer service using compassion to adapt and respond to different types of situations. Approach all interactions with ACEs, Devoted Pet Lovers, and pets with respect, appreciation and responsiveness. Plan and execute meaningful community events both inside and outside the store.

Develop partnerships with rescue agencies and other local animal care providers. Perform grooming services, including clipping, hand scissoring, and general cleansing, parasite control baths, pedicures, and ear cleansing as requested for each pet. Utilize professional grooming techniques for a variety of dog breeds and cats. bathe and dry animals; Ask questions and listen to Devoted Pet Lover's needs to help recommend the best products and services for their pet.

Drive sales, customer service, and Key Performance Indicators (KPIs) to achieve overall Store Performance goals.



Stay current with pet industry standards through the company's virtual Learning platform and on the job training. Answer phone calls, book appointments, conduct reminder calls and participate in store events to help drive business.

Support the Self-Wash/Dog Wash and ACE and Store Manager needs in the core of the store. Effectively share workspace with others but also be effective working alone. Execute all strategic corporate initiatives.

Follow all company policies and procedures.

Implement

Marketing initiatives at a company and local level, following communication and branding guidelines. Experience, Education, Certifications Minimum 1 year of experience in bathing/grooming animals in a professional environment Working knowledge of computerized booking systems Technical Learning: Picks up on technical things quickly; is good at learning new industry, company, product, or technical knowledge; does well in technical courses and seminars. We believe in investing in the development of our people and have an industry-leading promotion rate.

Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners. #

📌 Groomer - Fran 2363 (Meaford)
🏢 Pet Valu Canada Inc.
📍 Meaford