Become a key player in customer relations as a Guest Services Desk Agent at Panorama Mountain Resort. Showcase your customer service skills while handling concession sales, lift tickets, and activity bookings. In this energetic role, you will provide essential guest information regarding events, services, and the beautiful facilities of Panorama Mountain Resort.

Your energy and willingness to assist within the department are crucial. This position involves managing the Guest Services Desk, processing ticket sales, and maintaining communication with colleagues and supervisors. Key Responsibilities:

- Open and close the Guest Services Desk daily
- Book concessions, activities, and special events
- Process season passes and lift ticket sales accurately
- Communicate effectively with shifts and management
- Maintain the department’s area and equipment affairs

Requirements:

- Experience in customer service or front desk roles
- Post-secondary education in hospitality or recreation preferred
- Familiarity with guest relations and cash handling
- Advanced computer skills with POS systems
- Flexibility to work evenings and weekends

Elevate guest experiences through your passion for service at Panorama Mountain Resort.

📌 Guest Services Agent at Panorama Resort (British Columbia)
🏢 Panorama Mountain Village
📍 British Columbia