Become a key player in customer experience with Zego as a Motor Claims Handler. This role focuses on managing claims efficiently, ensuring accurate liability assessments, and providing proactive customer service.
Zego is seeking an experienced Motor Claims Handler to take ownership of claims from initiation to settlement. Ideal candidates should have previous insurance claims experience, strong negotiation skills, and a keen eye for detail. The role involves engaging with customers directly through phone and live chat, ensuring that they receive timely support during difficult moments.
Key Responsibilities:
• Settle and manage a portfolio of motor claims
• Assess recovery and total loss claims accurately
• Negotiate with insurers and external suppliers




• Resolve disputes over settlements effectively
• Issue payments for finalised claims
Requirements:
• Previous insurance claims experience, especially in motor
• Proven customer service experience in a fast-paced environment
• Comfortable communicating via phone and live chat
• Robust detail orientation and interpersonal skills
• Ability to use AI tools effectively in daily tasks
Deliver a high standard of claims management and customer interaction at Zego.
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📌 Motor Claims Handler at Zego (Halifax Regional Municipality)
🏢 Zego
📍 Halifax Regional Municipality