Franchise Management Inc. (FMI) is one of the largest Franchise Operators in North America, owning and operating several stores of KFC among other rapid-food stores such as Pizza Hut, Taco Bell, Panera Bread and Burger King acrossdifferent provinces and states. FMI Atlantic Inc has embarked on a major expansion for their KFC restaurants across Canada. We are currently hiring a Shift Manager at our KFC restaurant in St Stephen, New Brunswick. 6 – 12 months of supervisory work experience in food preparation or service is required OR Any other relevant equivalent qualification ~ Available to work on flexible shifts, nights and week-ends ~ Results/service oriented ~ Administrative ability ~ Thorough knowledge of all store equipment (including but not limited to cash registers, food preparation equipment, etc.), and of relevant policies and procedures. ~ Language: English Willing to work a position on the floor while coaching the team to achieve daily KPIs.

Provide positive recognition and corrective coaching when appropriate

- Provide input to RGM when performance issues arise
- Ensure team members provide the highest possible level of customer satisfaction through service and product quality
- Assist team members with tasks as needed to ensure complete customer satisfaction
- Initiate necessary actions to correct customer complaints and elevate any major issues to RGM
- Ensure team members are properly executing current promotions and new products during the shift
- Ensure proper staffing and deployment throughout the shift to match business needs
- Monitors, keep records and maintains correct inventory levels (product & supply)



and notifies management when levels are low
- Assists with ordering of ingredients and supplies as assigned
- Ensure restaurant is ready for peak revenue periods by utilizing appropriate planning and projection tools
- Assists in ensuring sales and profit targets are met
- Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed
- Respond to emergency situations as required and communicate to management immediately
- Assist in recruiting and selecting qualified, high energy team members using approved tools and systems
- Assist with the communication and administration of company policies
- Ensure proper communication takes place during shift change
- All other management duties as assigned.

The Shift

Manager is part of the team, so working on the floor will be the main part of the job (kitchen while cooking products, packing area, cash and Drive-Thru). The shift Manager will be scheduled full shifts in the positions listed in that point.

The Shift

Manager will be part of the cleaning team, as the whole team is responsible to maintain the restaurant including, including Management : equipment, walls, floors, counters, office, windows, doors, employees and guests washrooms and any other area of the store or outside of the store that needs cleaning. These tasks also include and is not limited to sweeping and mopping the floors, as well as doing the dishes. 16.65 per hour Full-time and Permanent Optional participation in the group insurance plan for extended medical and dental coverage after the probationary period

📌 Hiring Shift Manager - fast food restaurant (KFC St Stephen, NB) (Saint Stephen)
🏢 FMI Atlantic
📍 Saint Stephen