- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:

EDUCATION

- Secondary (high) school graduation certificate
- or equivalent experience

WORK SETTING

- Hospitality industry
- Urban area
- Hotel, motel, resort

TASKS

- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls




- Perform light housekeeping and cleaning duties
- Provide customer service

COMPUTER AND TECHNOLOGY KNOWLEDGE

- Multi-line switchboard
- Word processing software
- Computerized bookkeeping system
- Central reservation system (CRS)
- Spreadsheet
- Internet
- Opera

TRANSPORTATION/TRAVEL INFORMATION

- Own transportation
- Valid driver's licence
- Public transportation is not available

WORK CONDITIONS AND PHYSICAL CAPABILITIES

- Attention to detail
- Standing for extended periods
- Work under pressure

PERSONAL SUITABILITY

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player

EXPERIENCE

- 7 months to less than 1 year

EMPLOYMENT TERMS OPTIONS

- Night
- Weekend

HEALTH PERKS

- Dental plan
- Health care plan
- Vision care benefits

OTHER BENEFITS

- Free parking available

📌 Hotel night auditor (Moncton)
🏢 Kibbi
📍 Moncton