IT Desktop Support/ Service Desk Technician (Toronto)

IT Desktop Support/ Service Desk Technician (Toronto)

06 Oct
|
TekWissen
|
Toronto

06 Oct

TekWissen

Toronto

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future.

Enjoy flexible, proactive, and practical benefits that foster a culture of well‑being and connectedness. A typical day involves balancing multiple client engagements, where you’ll design and review network security architectures, participate in project meetings, and provide expert guidance to both internal teams and external stakeholders. You’ll collaborate with project managers, engineers, and client representatives to deliver tailored network security solutions across concurrent projects, leading technical workshops and assessing client environments.

Your responsibilities will include analyzing network security requirements, developing technical solutions, conducting network security risk assessments, and presenting findings to clients. Additionally, you’ll contribute to proposals, prepare documentation, mentor junior team members, and support pre‑sales activities. We look for our Security leaders to continually challenge and grow their own technical expertise and business skills, architect technical solutions.

The Security Architecture

Team is a collaborative group of experienced professionals dedicated to designing and implementing robust security solutions for our clients. We work across multiple concurrent projects, partnering closely with internal specialists, project managers, and external client stakeholders to address complex security challenges. Our team leads technical workshops, conducts thorough risk assessments, and develops tailored security architectures that align with client business objectives and industry best practices.

We provide expert guidance throughout project lifecycles, from initial requirements gathering to solution deployment and ongoing support. Our security architects are trusted advisors, translating technical risks into actionable recommendations and clear business terms for clients.



By combining strategic vision with hands‑on expertise, the Security Architecture Team plays a critical role in delivering secure, resilient, and compliant solutions for our clients in a dynamic professional services environment.

Technical Expertise

Advanced design and build of secure, converged network architectures across hybrid environments (cloud, on‑prem, SaaS). Proficiency with firewalls, VPNs, IDS/IPS, network segmentation; Expert networking fundamentals (BGP, OSPF, 802.1X); 5+ years delivering end‑to‑end network/security transformations and platforms. Hands‑on with cloud‑native network security in Azure, AWS, GCP; Network Security Architecture Lead assessments (risk, vuln, pen testing) and oversee control integration.

CISSP, CISM, CCSP, AWS/Azure security/architect); solid project management and organization. AI Security Architect Focus Design secure, scalable AI/ML architectures on Azure (API Mgmt, Foundry, OpenAI, Copilot) and Databricks (Unity Catalog, MLflow). Lead AI/ML threat modeling (model inversion, data poisoning, adversarial, prompt injection) and controls for agentic AI (tool abuse, uncontrolled behavior).

Govern MCP servers and contextual data; embed MLSecOps/shift‑left controls across the ML lifecycle. Maintain AI reference architectures, standards, and patterns for security, privacy, and observability. Provide strategic advisory aligning AI capabilities with business goals; Track emerging AI threats; build AI governance and observability capabilities.

The salary range for this position is $90,000 - $175,000, and individuals may be eligible to participate in our bonus program.

Our Total Rewards

Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities,



we offer a wide array of initiatives that differentiate us as a people‑first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 adaptable benefit spending account, firm‑wide closures known as “Deloitte Days”, dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

We provide flexible working options to support you and how you can contribute.

We offer opportunities and experiences that support your continuing growth as a leader. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada.

This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative . We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability. #

📌 IT Desktop Support/ Service Desk Technician (Toronto)
🏢 TekWissen
📍 Toronto

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