06 Oct
|
Thinkon
|
Toronto
Join ThinkOn as a Service Desk Analyst in North Bay. This hybrid role emphasizes customer support and IT incident management, available for work from home as part of a dynamic team.
The Service Desk
Analyst at ThinkOn will coordinate service delivery and manage incidents for customer satisfaction. This position involves monitoring tickets, escalating issues, and ensuring service metrics are met. Candidates should possess excellent communication skills and experience in Information Technology. Monitor and update incoming support tickets consistently
- Liaise with customers, partners, and vendors for information
- Education or experience in Information Technology
- Experience in Call Centre or Service Centre environments
- Bilingual communication skills in English and French preferred Enhance your IT expertise and customer service skills with ThinkOn's commitment to excellence.
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📌 IT Helpdesk Analyst (Remote) (Toronto)
🏢 Thinkon
📍 Toronto