une des 10 premires entreprises du classement Fortune Global 500, touche pratiquement tous les aspects des soins de sant et s?emploie faire une relle diffrence. Nous sommes reconnus pour notre capacit offrir un savoir, des produits et des services qui rendent les soins de qualit plus accessibles et plus abordables. We are known for delivering insights, products, and services that make quality care more accessible and affordable.

Vous dirigerez les activits lies l?analyse des besoins, l?optimisation des processus, la livraison de solutions, aux tests et la gestion des parties prenantes, tout en favorisant la transformation numrique, l?excellence oprationnelle et l?amlioration continue au sein de l?organisation. affaires, les propritaires de solutions, les quipes TI, les fournisseurs et les quipes de projet afin de transformer les besoins d?Soutenir les activits de livraison de projets, notamment la planification, les rvisions de conception, les tests, la prparation la mise en production, le dploiement et la stabilisation post-implantation. laborer et excuter des stratgies de tests, des scnarios de validation et des plans de tests d?acceptation utilisateur (UAT). Coordonner les activits de tests et valider les solutions par rapport aux exigences d?Assurer le suivi, la priorisation et la rsolution des anomalies tout au long du cycle de tests et d?implantation. Analyser les incidents en production, participer leur rsolution et contribuer aux analyses de causes fondamentales.

Soutenir les activits de conformit SOX et de contrle gnral informatique (ITGC), notamment par la documentation, la validation, les tests et la prparation aux audits. Contribuer aux initiatives stratgiques, aux programmes de transformation numrique, la planification des portefeuilles et aux efforts d?amlioration continue l?chelle de l?entreprise. tablir des relations de confiance avec les parties prenantes et communiquer efficacement avec des audiences techniques et non techniques. affaires, les procdures oprationnelles, les bases de connaissances et le matriel de formation. Plus de 10 ans d?exprience pertinente en analyse d?affaires, analyse de systmes, livraison de solutions, soutien applicatif ou domaine connexe.

Analyste des systmes d?affaires, Analyste d?affaires principal(e), Analyste fonctionnel(le) ou dans un rle similaire au sein d?Solide comprhension des mthodologies d?analyse d?affaires, de la gestion des exigences et des cadres de livraison de solutions. Exprience des mthodologies de tests, notamment les tests d?intgration systme (SIT), les tests d?acceptation utilisateur (UAT) et la validation en production. affaires, de l?analyse des flux de travail et des techniques d?amlioration de processus. Exprience avec des systmes ERP, de chane d?approvisionnement, de distribution, financiers, de gestion d?entrept (WMS) ou de gestion du transport (TMS).

Excellentes aptitudes en communication, animation, gestion des parties prenantes et dveloppement de relations. Matrise avance des applications Microsoft Office, notamment Excel, Visio, PowerPoint et SharePoint. Baccalaurat en technologies de l?information,



informatique, administration des affaires, gestion de la chane d?approvisionnement, gnie ou domaine connexe, ou exprience quivalente.

Bilinguisme obligatoire : franais et anglais. Exprience dans la distribution pharmaceutique, les soins de sant, la logistique, l?entreposage, la chane d?approvisionnement ou d?autres industries rglementes. Exprience de collaboration avec des fournisseurs, des intgrateurs de systmes et des quipes de projet multidisciplinaires.

Connaissance des mthodologies Agile, Waterfall et hybrides. Exprience en transformation numrique, automatisation des processus et modernisation des systmes. Connaissance des cadres d?valuation des risques, de gestion de la conformit et de gouvernance.

Certifications professionnelles telles que CBAP, CCBA, PMI-PBA, Agile, Scrum ou autres certifications pertinentes en analyse d?affaires. Modle de travail Flex & Connect avec une prsence requise au bureau deux jours par semaine . As a Lead Business Systems Analyst, you will serve as the critical link between business and technology teams, translating complex business needs into scalable, compliant, and value-driven solutions that support enterprise operations and strategic initiatives.

You will lead requirements analysis, process optimization, solution delivery, testing, and stakeholder engagement efforts while driving digital transformation, operational excellence, and continuous improvement across the organization. Partner with business stakeholders, solution owners, IT teams, vendors, and project teams to translate business needs into scalable technology solutions that deliver measurable business value. Lead requirements gathering sessions, stakeholder interviews, discovery workshops, and business process assessments.

Analyze current-state processes and identify opportunities for optimization, automation, standardization and continuous improvement. Develop and maintain business requirements, functional specifications, process flows, use cases, and user stories. Ensure requirements are complete, traceable, testable and aligned with business objectives and strategic priorities.

Serve as the primary liaison between business users, technology teams, vendors, and operational support groups. Evaluate solution options and provide recommendations based on business value, risk, cost, operational impact and long-term sustainability. Support project delivery activities including planning, solution design reviews, testing, cutover planning, implementation and post-deployment stabilization.

Coordinate business readiness activities and support adoption of new processes and technology capabilities. Develop and execute testing strategies, test scenarios and User Acceptance Testing (UAT)



plans. Coordinate testing activities and validate solutions against documented business requirements and acceptance criteria.

Track, prioritize and support resolution of defects throughout the testing and implementation lifecycle. Support production validation activities following system implementations and enhancements. Investigate production issues, support incident resolution and participate in root cause analysis activities.

Partner with support teams to improve system reliability reduce operational risk and increase user adoption. Ensure solutions comply with applicable regulatory, security, privacy, audit and governance requirements. Support SOX and IT General Controls (ITGC) compliance activities through documentation, validation, testing support and audit readiness efforts.

Contribute to strategic initiatives, digital transformation programs, portfolio planning and enterprise-wide continuous improvement efforts. Build trusted relationships with stakeholders and effectively communicate with both technical and non-technical audiences. Maintain business process documentation operating procedures knowledge repositories and training materials. 10 years of related experience in business analysis, systems analysis, solution delivery, application support, or a related field. ~ Proven experience as a Business Systems Analyst, Senior Business Analyst, Functional Analyst or similar role within a complex enterprise setting. ~ Strong understanding of business analysis methodologies, requirements management practices and solution delivery frameworks. ~ Demonstrated ability to translate complex business requirements into effective technology solutions. ~ Experience supporting enterprise applications and operationally critical business processes. ~ Experience with testing methodologies including System Integration Testing (SIT), User Acceptance Testing (UAT) and production validation. ~ Knowledge of business process modeling workflow analysis and process improvement techniques. ~ Experience working with ERP Supply Chain Distribution Financial Warehouse Management (WMS) or Transportation Management (TMS) systems. ~ Understanding of integration concepts, APIs data flows and enterprise application ecosystems. ~ Excellent communication facilitation stakeholder management and relationship-building skills. ~ Advanced proficiency with Microsoft Office applications including Excel Visio PowerPoint and SharePoint. ~ Bachelor’s degree in Information Technology Computer Science Business Administration Supply Chain Management Engineering or related field or equivalent experience. ~ Must be bilingual in English and French.

Experience within pharmaceutical distribution healthcare logistics warehousing supply chain or related regulated industries.

Experience working with vendors systems integrators and cross-functional project teams. Familiarity with Agile Waterfall and hybrid project delivery methodologies.

Experience supporting digital transformation process automation and system modernization initiatives. #

📌 Lead Salesforce Business System Analyst (Orléans)
🏢 McKesson
📍 Orléans