Lead and inspire as the Supervisor of Customer Experience at Air Liquide Canada. Drive team performance and enhance customer service delivery while leveraging your coaching skills.In this pivotal supervisory role, you will manage and develop a team of Customer Experience Representatives (CERs) to achieve operational and sales excellence. Your expertise will be critical in promoting sales growth and ensuring high customer satisfaction through effective leadership and strategic management.Key Responsibilities:Coach and mentor Customer Experience Representatives for optimal performanceMonitor daily operations and address customer inquiries professionallySupport the Sales team in processing quotations and pricingAnalyze sales data and prepare reports using PowerBIDrive continuous process improvements for enhanced service qualityRequirements:Bachelor's degree in Business or relevant field5-7 years of customer service or supervisory experienceProficient in PowerBI, SAP, and SalesforceStrong communication and interpersonal skillsBackground in cylinders and industrial products preferredUtilize your leadership, coaching, and customer service skills to elevate Air Liquide Canada's customer experience!

📌 Air Liquide Customer Experience Supervisor (Edmonton)
🏢 Airliquidehr
📍 Edmonton