Summary The Operations Coordinator supports the commercial success of the boutique by maintaining compliance and operational excellence. This role manages day-to-day administrative, financial, logistics, and inventory processes while partnering with boutique colleagues to support an exceptional client experience.

Responsibilities

- Support implementation of Maison policies and procedures, opening and closing routines, and boutique audits.
- Coordinate product shipments, transfers, receiving, handling, inventory counts, and stock control.
- Monitor sales transactions and financial paperwork, ensuring accurate and timely submission.
- Manage boutique supply replenishment and support care service, repairs, and inventory reconciliation.




- Collaborate with management and client-facing teams to improve workflows and meet operational KPIs.

Requirements

- Associate's or bachelor's degree preferred.
- Luxury retail, service, or hospitality operations experience is an asset.
- Strong computer skills and Microsoft Office experience; SAP knowledge preferred.
- Excellent analytical, organizational, communication, and problem-solving skills with strong attention to detail.
- Availability to work retail hours, including weekends, and travel for training as needed.
- Ability to work in a rapid-paced, collaborative environment and frequently move packages and products.

📌 Operations Coordinator - Yorkdale (Toronto)
🏢 BROBSTON GROUP
📍 Toronto