Operations Process Analyst 1 Employment Status: Full time Regular Salary: $2,926.00 Bi-weekly Short-term Incentive Eligible: No Posting End Date: Open until filled As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. We're actively seeking new talent to join our mission of delivering a stronger energy future in B.Investigates reported process breakdowns and works collaboratively to analyze processes and procedures, perform gap analysis and determine root cause. Researches, observes and identifies opportunities for process improvement.

Works with managers and users to document and design consistent, effective, and efficient process flow charts and maps. Analyses and investigates system maintenance problems with existing operations systems and makes recommendations or takes action to resolve problems. Verifies changes/additions and maintains control of system business parameter tables.

Manages the priority of corrective and adaptive system maintenance modifications for non-SAP applications and assists in the prioritization of corrective and adaptive system maintenance for SAP. Provides direction to outsourced system maintenance providers programming corrective and adaptive system changes. Researches system enhancement requirements based on business needs.

Develops,



maintains and publishes user documentation and training materials with respect to both systems and processes. Provides end user system training, support, guidance and advice on existing operations systems and processes. Coordinates and conducts training sessions.

Completion of a recognized post-secondary certificate in a business related field or computer technology, or equivalent education. Strong analytical and problem solving skills including ability to perform root cause analysis. Oral and written communications, presentation skills and adult training delivery ability.

Working knowledge of the fundamentals of computer systems, software development lifecycle, system and application software, protocols and standards. Working knowledge of data processing, spreadsheet, statistical and specialized software in use in the department. Knowledge of process improvement models.

We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community. FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles . #

📌 Operations Process Analyst 1 (Vancouver)
🏢 FortisBC
📍 Vancouver