Passport and Visa Officer (Ottawa)

Passport and Visa Officer (Ottawa)

06 Oct
|
Canada Growth Fund
|
Ottawa

06 Oct

Canada Growth Fund

Ottawa

Do not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.

Closing Date Closing

Date 2026-10-02 Reference Number Reference Number 26-968-06-137 Job Category Job Category Experienced Who Can Apply Location Salary Range Salary Range $77,427 - $94,177 Status Language Requirement Job Summary Administer the Passport and Visa program by analyzing files and researching foreign travel documentation requirements, providing advice based on interpretation of related policies and procedures. Coordinate internal and external foreign travel documentation requirements on behalf of the Service by processing requests for special and diplomatic passports and associated visas. Liaise and maintain excellent relationships with key stakeholders (including, but not limited to Embassies and Immigration, Refugees and Citizenship Canada) and act as a resource person by advising managers/employees on all requirements relating to information and documentation for travel abroad.

Manage various databases including travel document registries on SharePoint with the purpose to track and coordinate the status and locations of official passports. Ensure compliance with conditions laid out in the Memorandum of Understanding (MoU) with Immigration, Refugees and Citizenship Canada regarding the retention and safekeeping of special and diplomatic passports. Plan and coordinate administrative requirements related to projects, research, analysis and various reports and statistics relating to Branch initiatives Education Undergraduate degree and two (2) years of experience* in each of the identified criteria, or College diploma and four (4) years of experience* in each of the identified criteria, or An acceptable combination of relevant education, training, and experience may be considered.

The degree must be obtained from an accredited learning institution recognized in Canada.



If you completed a program outside of Canada, you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

Experience *Experience is defined Experience in interpreting policies and procedures and providing advice and guidance to employees at all levels;

Experience in managing projects and issues: organizing, planning, coordinating, prioritizing and drafting written reports and correspondence;

Experience in multi-tasking, meeting deadlines and handling short turnaround times;

Experience in establishing and maintaining effective contacts, internally and externally Client Service Adaptability and flexibility Rigour Networking and relationship building Organization and multitasking Conditions of Employment Required to travel to foreign embassies and high commissions within the NCR. This position may require a more flexible work schedule. While we continue to explore opportunities for flexible work arrangements, most roles in our organization require an in-office presence.

The immediate need is to staff two positions with a linguistic profile of bilingual imperative BBB/BBB. If you need accommodations during the recruitment process, please mention it to the HR representative. Candidates must be eligible to receive an Enhanced Top Secret security clearance.

The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense.



Drug use is an important factor considered in your reliability and suitability assessment during the selection process.

Therefore it is important not to use any illegal drugs from the time you submit your application. Significant CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime.

As such, we use a different staffing process and terminology. CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices.

Gaps have been identified among Indigenous peoples and visible minorities for this position. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential. CSIS Offices in Canada are located on various ancestral and traditional lands.

In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands. The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025. We thank all applicants for their interest in CSIS.

However, only those who are selected for further consideration will be contacted.

📌 Passport and Visa Officer (Ottawa)
🏢 Canada Growth Fund
📍 Ottawa

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