Patient Care Supervisor- Mental Health and Additions- Full Time

~ Patient Care Supervisor- Mental Health and Additions- Full Time Sault Area Hospital is currently recruiting a Patient Care Supervisor to join our leadership team. Reporting to the Patient Care Manager, you will supervise and direct the activities of daily operations for programs that fall under the Mental Health and Addictions department, ensuring secure, high quality, patient focused care is provided. The Supervisor will provide operational and clinical support for staff to ensure compliance with all applicable policies and regulations, establish work plans and develop cooperative and productive work teams.

The supervisor will act as a point of contact for departmental staff and other hospital departments. The supervisor will also be part of a larger team of Patient Care Supervisors and will assist in supporting other services as needed. Directly supervise the activities of assigned employees and ensure employees are compliant with policies, standards and proper guidelines in the performance of their duties.

Provide operational support for assigned staff for matters of a procedural, legislative, quality or patient confidentiality nature, as applicable. Develop cooperative and productive team relationships within the department, fostering a climate of teamwork, compassion, excellence and integrity. Participate in hiring activities and decisions, in collaboration with Patient Care Manager.

Conduct Performance

Reviews for assigned staff. Manage performance of staff including provision of feedback and coaching, corrective action, or administering discipline as required. Accountable for Health and Safety monitoring of the unit and ensuring timely follow up with Joint Health & Safety Inspections.

Lead performance huddles and bullet rounds. Support process and service improvement initiatives by identifying opportunities and, leading efforts both with staff and other departments. Review daily metrics, communicate to staff,



and develop action plans for course correction as required Support process improvement initiatives and look for opportunities to improve processes.

Support timely resolution of Incident Reports and subsequent Quality Reviews, as required. Support timely resolution with Patient Complaints Assist with coordination and rollout of annual vacation selection processes to ensure equity and transparency across teams. Degree or diploma in a regulated health profession with a current registration in good standing with a Professional College Extensive knowledge of Mental Health Disorders, Addictions and concurrent disorders, evidence-based and best practice treatment modalities Ability to work with community partners in a health care environment Demonstrates effective interpersonal skills, with staff, physicians, co-workers including conflict resolution and relationship building skills.

Demonstrated orientation toward patient centered care and customer service. Demonstrates behaviour consistent with Hospital Mission, Values and Standards of Performance. Demonstrates interpersonal sensitivity including empathy, sensitivity, and understanding of human and organizational behavior, motivational techniques and counseling skills.

Displays strong initiative and can establish personal goals and take responsibility for meeting them within defined timeline. Ability to compile schedules and prepare work assignments in accordance with organizational policies, and interpret and apply Collective Agreements language. Demonstrated proficiency in a Microsoft environment.

Only those selected for testing/interview will be contacted.

Sault Area

Hospital does not use artificial intelligence (AI) to screen, assess or select applicants for a position.

Reason for Job Posting: New Position Sault Area Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position.

📌 Patient Care Supervisor- Mental Health and Addictions- Full Time (Mission)
🏢 Sault Area Hospital
📍 Mission