Enhance patient care as a Caseworker in Patient Support Services at Cencora, a leading pharmaceutical solutions company. This remote full time role emphasizes reimbursement support and case coordination across Canada. Cencora is seeking a dedicated Caseworker for its Patient Support & Services team.

In this full-time position, you will assist in reimbursement processes, maintain case records, and resolve coverage-related issues to facilitate patient access. Drawing on your expertise in healthcare support services, you will drive case progression and support internal and external communications effectively. Key Responsibilities:

- Assist reimbursement processes for patient support workflows
- Coordinate benefits documentation and follow-up activities




- Resolve reimbursement issues and documentation gaps
- Maintain accurate case records for operational visibility
- Monitor reimbursement trends for proactive resolution

Requirements:

- High School Diploma or GED required
- 2+ years in reimbursement support or patient services
- Proficient in customer operations and case coordination
- Preferred certification in reimbursement support systems
- Strong communication and organizational skills

Contribute to creating healthier futures by leveraging your reimbursement and patient services expertise at Cencora.

📌 Patient Support Caseworker at Cencora (Ottawa)
🏢 World Courier
📍 Ottawa