Acts in the patient's best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs to drive patient experience Inspires a positive, patient-focused culture and ongoing customer experience KPI enhancements Provides feedback to the team on customer/patient interactions; ensuring the team reacts quickly and effectively to resolve complaints, and collaborate on preventing repeat customer complaints Actively engages in all areas of Fusion to ensure the patient experiences seamless care and a consistent pharmacy experience across locations. Focuses on achieving excellence in the areas of patient-centered care, customer service, workflow efficiencies, and professional clinical services (disease state mgmt., medication reviews, health risk assessments, injections/vaccines etc.) Actively engages in all areas of Fusion to ensure the patient experiences seamless care and a consistent pharmacy experience across locations. Ensures prescription safety prioritizing technical functions to Pharmacy Registered Technicians and Assistants as required Responsible to thoroughly understand all relevant corporate pharmacy service offerings/ programs, and providing each customer/patient with the program that meets their health care needs Maintains current knowledge of pharmacy practice, regulatory requirements,



and industry trends/developments; attend training as required Provides superior customer service to every customer Manages the selection, onboarding, training and development, and performance management Adheres to all regulatory requirements, Company policies, processes, and procedures (e.g., Supports and fosters effective relationships with provincial Pharmacy Association and college regulatory personnel where required Supports and Fosters effective relationships with Pharmacy Managers, Registered Pharmacy Technicians, and Assistants in assigned territory Collaborates with Relief Coordinator and Pharmacy District Manager Collaborates with colleagues to share best practices to continually enhance the patient experience Engage with Pharmacy Managers and teams at our 8 Community Pharmacy Primary Care Clinics Host monthly meetings with CPPCC teams, help to coach CPPCC teams on best practices and viability Takes personal responsibility for decision, actions, and failures Establishes transparent responsibilities and processes for monitoring work and measuring results.

Gains trust and support of others MANAGE CHANGE Effectively handles risk. Bachelor of Science in Pharmacy from a recognized institution. Must be a Licensed Pharmacist, in good standing, in the province of responsibility Minimum of 2 years' experience as a licensed pharmacist Kroll software experience is preferred #

📌 Pharmacy Assistant Manager - RPT (Saskatoon)
🏢 Safeway
📍 Saskatoon