Elevate your career as a Multichannel Operations Specialist with Ana Luisa, where your analytical skills will optimize order fulfillment in a sustainable jewelry brand. Manage daily operations across various channels, ensuring top-notch customer experience.
Your role will incorporate direct management of order processes, inventory exception resolutions, and actively addressing customer experience challenges. Oversee daily fulfillment across multiple online and retail channels
- Align inventory management with planning for pre-orders and backorders
- Act as the main point of contact for order exceptions and customer requests
- Maintain rigorous audit trails for invoice management and disputes 3 years of experience in order management and fulfillment systems
- Proficient in advanced Excel or Google Sheets for tracking
- Ability to adapt to shifting priorities in busy environments Utilize your fulfillment expertise to ensure customer satisfaction and efficiency in Ana Luisa's thriving operations.
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📌 Planning & Operations Specialist (Toronto)
🏢 Ana Luisa
📍 Toronto
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