Become a Tier 2 Desktop Support Technician at Teck's Vancouver location. This hybrid role allows you to deliver exceptional support for various technologies.Reporting to the Team Lead of End User Computing, you will play a key role in supporting internal tech for staff in a vibrant corporate setting. Your responsibilities include both face-to-face and remote support, ensuring a smooth operation across multiple platforms. Engage with business partners to understand their IT needs and deliver effective solutions while adhering to safety and operational standards.Key Responsibilities:Maintain and support multi-platform environments effectivelyRespond to tickets and support requests promptlyTrain users on software and hardware operationsCollaborate with IT teams to resolve complex issuesDocument tech support interactions in the ticketing systemRequirements:5+ years of Tier 2 support experienceKnowledge of Mac OS and Microsoft ecosystemsStrong troubleshooting and problem-solving abilitiesFamiliarity with ticketing systems like ServiceNowUnderstanding of networking and remote support toolsLeverage your technical skills at Teck in the beautiful city of Vancouver to make a real impact.

📌 Desktop Support Technician (North Vancouver)
🏢 Teck
📍 North Vancouver