Product Group Technology Lead II (Secure Onboarding & Identity Proofing (CIAM) (Toronto)

Product Group Technology Lead II (Secure Onboarding & Identity Proofing (CIAM) (Toronto)

06 Oct
|
TD Bank Group
|
Toronto

06 Oct

TD Bank Group

Toronto

Product Group Technology Lead II (Secure Onboarding & Identity Proofing (CIAM)Apply: On Site: Toronto, Ontario: Mississauga, Ontario: Full time: Posted Yesterday: End Date: November 1, 2026 (29 days left to apply): R\_1511489Work Location:Toronto, Ontario, CanadaHours:37.5Line of Business:Technology SolutionsPay Details:$115,600 - $163,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

:Identity is where trust begins - and where fraud begins too. Synthetic identities, stolen credentials, deepfakes and AI-generated documents are making it harder than ever to answer the most fundamental question in banking: is this person who they claim to be? We need a solid, forward-looking technologist to lead our Identity Technology practice within Customer Identity & Access Management, part of Enterprise Protect.This is a global role with end-to-end ownership of TD's identity verification and proofing technology across the North American footprint.

You will lead the engineering, delivery and operations of the services that establish and verify customer identity at account origination and at every high-risk moment thereafter - including document verification services (DVS), biometric and liveness verification, out-of-wallet / knowledge-based verification through credit bureau integrations, and trusted digital identity network services such as Interac verification and document services. We're looking for an individual with a strong engineering background - hands-on depth in identity verification platforms and full stack development - combined with experience managing multi-million-dollar, complex technology delivery portfolios. This role reports directly to the AVP, Customer Identity & Access Management Engineering, with end-to-end accountability for the global identity verification portfolio supporting customer onboarding, KYC-aligned identity proofing, and step-up verification across TD's digital, mobile, branch, contact centre and partner channels.You are an experienced IT Engineering Leader with the passion and vision to deliver quality, modern identity systems.

The successful applicant will be a key figure in TD's digital identity journey and will execute on major strategic initiatives end to end - here's your chance to put your mark on something.Strategic Own the technology applications and services related to customer identity verification and proofing for TD globally - from strategy to execution to support; Own the strategic direction for TD's identity verification capability stack - document verification (DVS), biometric/liveness verification, out-of-wallet knowledge-based verification, credit bureau identity services, and digital identity network integrations (e.g., Oversee and be accountable for the end-to-end delivery and operations of identity technology solutions with a clear focus on strategic planning, client communication, resourcing, and financial costs on a long-term basis; Accountable for the end-to-end technology product roadmap and engineering leadership for Identity, including design, development, testing and deployment - leveraging test automation, CI/CD and modern DevSecOps practices on Azure; Drive the modernization of identity verification - orchestrating document, biometric, bureau and network-based signals into risk-appropriate verification journeys - in partnership with Fraud, AML/KYC, Cyber and Channels partners; Defend the front door: evolve TD's defenses against synthetic identity, AI-generated documents, deepfakes and identity-enabled fraud, in step with a rapidly shifting threat landscape; Ensure a full understanding of business requirements and apply knowledge to escalate/prioritize delivery of recent and existing projects; Accountable for alignment of identity technology solutions with TD technology strategies, and with Enterprise Protect, AML/KYC, Channels,



Payments and business-line strategies (Target Operating Model Architecture end state); understand industry digital identity trends (verifiable credentials, digital identity wallets, government digital ID programs, identity networks) and target-state capability to provide flexible next-generation approaches that balance customer experience with security, regulatory obligations, cost and risk; Coordinate identity technology efforts across all CIO organizations, ITS, Architecture, OCISO, ED&A;, and other delivery partners; Ensure operational, reputational, and regulatory risks (including KYC/AML identity obligations and privacy requirements for biometric and personal data) are understood; provide advice toward minimizing risk and escalate where appropriate; Maintain proficient knowledge of the competition, customer / industry trends and identity technology innovation; Ensure alignment of vendor technology roadmaps (document verification, biometric, bureau, Interac and digital identity network providers, alongside Transmit Security, Ping Identity and Microsoft) to TD technology strategy; Responsible for oversight and delivery of technology projects across the global Identity practice, spanning Canadian and U.Establish the approach for technology deployments and manage cross-platform, cross-vendor and cross-border dependencies to align with the integrated plan and reduce risk of organizational constraints; consistent with business objectives and technology standards/architecture; and Track major project deliverables; Portfolio Management Monitor and manage capacity forecasting process compliance among Technology Delivery Leads and report on progress, status, and overall health of the portfolio and the individual applications; Lead the development of total cost of ownership estimates for applications and services across the Identity practice - including per-transaction verification costs across vendors - and monitor and track to established plans in partnership with Finance and Business Management; Manage day-to-day vendor relationships across the identity verification ecosystem (document verification, biometric, credit bureau, and digital identity network providers such as Interac) and monitor progress, service levels and value realization against established work agreements; Work with the Technology Asset Owner team to define and manage end-to-end application and systems lifecycle management for each technology asset within the Identity portfolio; Grow the expertise of your team to align with demand and technology direction; Foster a culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism; Prioritize and manage own workload in order to deliver quality results and meet timelines; and* Establish effective relationships across multiple business and technology partners, program and project managers. Job Requirements Undergraduate or Graduate degree, or Technical Certification; 10+ years of relevant experience in technology engineering, technology leadership, delivery, operations and/or application management roles; Proven hands-on expertise in identity verification technology is a must - ideally with two or more of: document verification services (DVS), biometric/liveness verification, out-of-wallet / knowledge-based verification, credit bureau identity services, or digital identity network integrations (e.g., Working knowledge of enterprise CIAM/IAM platforms - Transmit Security, PingFederate, PingDS (Ping Directory), PingAM (Access Management), or comparable - and how identity verification services integrate into customer journeys on these rails; NIST 800-63A, KYC/AML identity requirements)



and of privacy considerations for biometric and personal data; Strong cloud engineering experience on Microsoft Azure (AKS/containers, networking, security, IaC, monitoring) and DevOps/DevSecOps practices (CI/CD, automated testing, pipeline security); Full stack development background - API-first design (REST, event-driven architecture), backend services (e.g., Java/Spring, Node.js), and modern front-end frameworks - with the credibility to lead and review engineering work; Knowledge of financial services, fraud, synthetic identity, and/or KYC/onboarding environments is a definite asset; Understanding of strategic direction, financial management, and a deep knowledge of TD's technology environment and standards (or an equivalent large-scale technology environment); Proven track record of building and leading diverse, highly skilled, and globally distributed teams of technology and engineering talent, with the trust and confidence to empower your employees to solve problems and make decisions while maintaining speed of delivery; Solid people, time management and organizational skills, with the ability to work with minimal supervision in a fast-paced environment and deliver high-quality work; Additional InformationJoin in on what others in TD Technology Solutions are doing:

Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business; Communicate and collaborate with both technical and non-technical professionals; Cultivate winning relationships by building trust with business and technology partners;* This is your chance to impact the future of banking technology in areas and ways you've never imagined (at a bank)! InclusivenessAt TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment and interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total

Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn moreAdditional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.Here at TD, we hire and develop the best.Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.We do our best to communicate outcomes to all applicants by email or phone call.**Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

📌 Product Group Technology Lead II (Secure Onboarding & Identity Proofing (CIAM) (Toronto)
🏢 TD Bank Group
📍 Toronto

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