Help shape the future of newcomer services in our region by bringing organizations, ideas, and communities together to create meaningful change. WILL Employment Solutions is seeking a highly organized and collaborative professional to support the coordination of a regional Community of Practice and stakeholder engagement activities under the NAARS Transformation Initiative. Reporting to the Project Manager, the successful candidate will coordinate meetings, engage community partners, support referral service planning, analyze data, facilitate information sharing, and contribute to the development of collaborative frameworks that strengthen newcomer-serving systems across London and Middlesex.

This prospect is ideal for an individual with experience in community development, project coordination, stakeholder engagement, settlement services, or partnership development who enjoys bringing organizations together to achieve shared goals. Coordinate the activities of the Community of Practice (CoP), including organizing meetings, preparing agendas and materials, tracking decisions and action items, and supporting follow-up activities. Build and maintain relationships with newcomer-serving organizations, community partners, and key stakeholders across the region.

Facilitate stakeholder engagement activities that support collaboration, information-sharing, and consensus-building. Support initiatives related to the Designated Needs Assessment and Referral Services (DNS) framework, including consultations, surveys, working groups, and planning activities.



Collect, analyze, and interpret data to identify trends, gaps, and opportunities for service improvement.

Monitor project progress and identify emerging issues, risks, and opportunities, escalating concerns to the Project Manager as appropriate. Maintain accurate records and documentation related to meetings, stakeholder engagement activities, project outcomes, and reporting requirements. Identify and engage stakeholders whose expertise, services, data, or perspectives contribute to the goals of the Community of Practice.

Contribute to funder reporting requirements and project evaluation activities. Bachelor’s degree or post-secondary diploma in a field related to community development, social services, education, human resources, or a related discipline. ~ Skillful in data collection and analysis ~2-3years of experience coordinating programs, projects, or services, preferably in employment, settlement, or community-based settings. ~ Strong networking and relationship-building skills. ~ Comfort using databases and Microsoft Office applications, with strong attention to detail. ~ Flexibility to attend occasional off-site meetings or events. ~ WILL Employment Solutions values diversity in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We are committed to providing accommodations for person with disabilities.

Accommodation may be provided at all stages of the hiring process.

📌 Program Planning Coordinator (London)
🏢 pillarnonprofit.ca
📍 London