Salary Range: $80,000.00 To $90,000.00 Annually About Compass Communities With coast-to-coast communities and over 12,000 home sites, Compass is one of Canada’s largest land lease housing companies, operating over 70 residential communities in 8 provinces.

We offer attainable home ownership that prioritizes residents’ needs, creating communities with better services, management, and facilities. Reporting to the Director, Operations, a Compass Communities Regional Manager oversees the performance and operations of a portfolio of residential communities within a geographic area. The role includes significant leadership responsibilities, balancing high-level financial strategy with on-the-ground team coaching and resident satisfaction, providing guidance and mentorship to Community Managers.

Leadership and Team Management Provide coaching, guidance, and direction to Community Managers and their on-site teams across the region

- Ensure that all properties within the region are appropriately staffed and trained to deliver exceptional customer service and operational efficiency
- Conduct regular meetings with direct reports and visit properties regularly to ensure company policies are implemented and standards are met
- Lead the recruitment, training, and professional development of property management staff
- Promote a positive, high-performance culture that emphasizes exceptional customer service and tenant relations
- Approve hiring and termination of all community level staff in conjunction with HR
- Conduct annual performance review evaluations and recommend compensation adjustments for community level staff; coach and accurately appraise performance. Ensure the smooth functioning and high performance of all properties in the regional portfolio
- Coordinate with corporate support partners such as Finance,



Marketing and People & Culture to ensure teams in the field have the necessary tools and resources
- Manage rent collection and delinquency across all regional properties, ensuring compliance with relevant legislation
- Oversee major capital improvement projects within the region. Ensure all properties meet Compass’s standards for maintenance, occupancy, and resident satisfaction
- In collaboration with corporate support functions, prepare, monitor, and manage the annual operating and capital budgets for the region
- Analyze financial reports and key performance indicators to identify opportunities for improvement and ensure financial targets are met
- Maintain accurate rent rolls in conjunction with Community managers. Ensure timely collection of rent at each community in conjunction with Community Managers
- Develop and maintain robust relationships with residents, community leaders, and government stakeholders
- Work with and support Community Managers in matters related to resident relations and complaints, ensuring they are addressed promptly and effectively
- Ensure residents receive a high level of service through proactive communication and responsive service, consistent with Compass values
- Regularly review resident feedback to identify areas for improvement
- Respond to resident complaints in conjunction with Community Managers
- Work with Community Managers to develop effective resident relation activities




- Ensure residents receive a high level of service consistent with Compass values. Minimum 5+ years of relevant experience in property management, hospitalityor a related industry, with proven experience leading multiple teams
- Post-secondary degree in a related field is considered an asset but not a prerequisite
- Excellent interpersonal, customer service, and communication skills, with the ability to build positive relationships and interact effectively with a diverse range of people
- Demonstrated ability to manage large budgets and drive financial performance
- Valid driver’s license and regular access to a reliable vehicle to travel to assigned portfolio
- Demonstrated experience in managing teams and overseeing personnel. Bilingual (English/French) is an asset. Be part of the solution to Canada’s housing challenge, creating affordable and vibrant communities. Join a leading national company in a unique and growing industry. Make a positive daily impact in your community. Based on the position, Compass Communities offers a competitive compensation package in addition to the base pay, which may include a performance-based bonus incentive, comprehensive health & dental benefits, company-matched group RRSP matching program, and generous paid time off. The actual salary offered will take into consideration a number of factors including, but not limited to, the individual’s skill, experience, education and training and the market compensation of the role. At Compass, we are committed to workplace diversity and inclusion within our organization; therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process.

📌 Regional Director - Asset Management (Clarington)
🏢 Compass Communities
📍 Clarington