Are you someone who thrives on helping others, communicates with ease, and genuinely enjoys creating exceptional experiences? Do you prefer working from the comfort of your home while supporting travellers during moments that matter most? As an After-hours Travel Associate, you’ll provide high‑touch, urgent support to our clients outside of regular business hours.

From last‑minute travel changes to hotel check‑in challenges, you’ll be the calm, resourceful expert they rely on. Respond promptly to incoming client requests via phone, email, text, or chat. Provide same‑day itinerary confirmations and accurate travel documentation.

Resolve a wide range of travel‑related questions, concerns, and issues. Coordinate travel services and manage urgent or complex booking requests. Make outbound calls to hotel partners to confirm reservations and billing.

Offer reliable, informed travel advice tailored to client needs. Support additional projects and assignments as needed. Full fluency in English (verbal and written).



~3+ years experience as a Travel Agent or Travel Manager. ~Proficiency with Sabre, Excel, and Word. ~ Strong problem‑solving skills with a customer‑first mindset. ~ Flexible availability based on business needs. ~ You are smart, empathetic, independent, solutions‑focused, and passionate about supporting travellers. ~ This is a 100% remote, shift‑based role supporting 24/7/365 after‑hours operations.

Early mornings, evenings, overnights, weekends, and holidays are required. All after‑hours positions include 4–6 weeks of in‑office training at Elite Travel Management’s Head Office.

Elite Travel

Management provides all required equipment.

We offer unlimited growth opportunities potential, a competitive compensation package (base salary plus travel perks), and the chance to join a passionate team that is redefining the travel industry by doing things purposefully different.

📌 Remote Afterhours Travel Associate (Alberta)
🏢 Bilinguallink
📍 Alberta