Position Type:Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and skilled growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Duties of the Position: Reporting to the Clinic Manager, the Medical Office Assistant (MOA) is an integral member of the clinic team,



supporting efficient clinic operations and a positive patient and provider experience. This role provides patient reception, scheduling, communication, records management, administrative and clinical support, while maintaining confidentiality and protecting personal health information in accordance with applicable privacy requirements and organizational policies. Roles and Responsibilities: 1. Patient Engagement & Access - Answering phones and greeting, registering, and directing patients; - Communicating with patients, responding to enquiries, and providing clinic and health system navigation support; - Managing the callqueue using decision support software and established policies; - Scheduling appointments and notifying patients of appointment details; 2. Administrative & Clinical Coordination - Ensuring electronic and paper patient records contain relevant and accurate information; - Processing referral requests and entering physicians’ orders; - Escorting patients to exam or treatment rooms and preparing them for physician assessment; - Providing administrative and clinical support to clinicians; - Initiating forms,creating billings, and collecting

📌 Medical Office Assistant (Moncton)
🏢 Guardian Ambulance
📍 Moncton