REMOTE: English Customer Service Agent Job Type: Full Time – Work from Home Monday to Sunday, 8:00 am to 8:00 pm CST AB, BC, MB, NB, NL, ON, QC, PE, and SK.

Salary: $17.00 Hourly About AnswerNet AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.

A significant portion of our client base consists of religious organizations/charities. Agents are required to handle calls regarding [donations/doctrine/services] for these specific groups Whether we are raising funds for a child’s operation, supporting abandoned animals, making sure someone can find a warm place to go, or feeding the hungry, our Customer Service Agents are responsible for delivering great customer service by managing inbound calls effectively and efficiently. Ongoing training and development to ensure your success Virtual paid training Comprehensive benefits package (medical, vision, and dental)



Employee Assistance Program Short and Long-Term Disability options Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction.

Other qualifications for our Customer Service Agent (Remote) role include: A high school diploma or GED Strong computer navigation skills and PC knowledge Minimum typing speed of 25wpm A quiet, distraction-free environment to work from in your home PC/Laptop with at least Windows 11 (Apple/Mac products, Chromebooks, and tablets are not compatible), 16 GB RAM, Intel Core i5 processor or higher, 250 GB SSD High-speed internet with Ethernet cable (no wireless/hotspots or satellite) Upload 100 Mbps and 30 Mbps Download speeds Answer inbound customer calls in a qualified and courteous manner. Support email inquiries and chatrooms. Document customer interactions and feedback in the system.

The ability to navigate multiple software platforms and websites concurrently. You do need to be comfortable working quickly and accurately in a fully digital environment. Meet daily performance metrics and call handling targets. #

📌 Remote English Customer Service Agent (Moncton)
🏢 Bilinguallink
📍 Moncton