Enhance your IT skills with Coperion as an IT Support Agent. This role involves providing technical assistance to on-site and remote users while ensuring system compliance and maintenance.

Coperion is looking for an IT Support Agent to assist in both hardware and software support for manufacturing users. Ideal candidates possess excellent experience with Microsoft Windows, SQL, and networks. You'll be responsible for onboarding users, managing IT devices, and maintaining effective operations through technical support activities.

Key Responsibilities:
Provide technical support via ticketing, email, and phone
Install and configure hardware and software systems
Monitor and maintain networks and computer systems
Conduct onboarding and offboarding for user accounts
Create and manage SOPs and knowledgebase articles

Requirements:
Experience in IT support in manufacturing environments
Solid database and networking skills
Excellent communication abilities
Detail-oriented with organizational skills
Ability to work independently and prioritize tasks

Bring your technical expertise and customer support skills to Coperion as you shape creative IT solutions.
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📌 It Support Agent At Coperion Richmond
🏢 Unifiller Systems ULC (751786922)
📍 Richmond