Telecommunications Systems Analyst
On behalf of our telecommunications client, Procom is searching for a Telecommunications Systems Analyst/Engineer - Intermediate for a 5 month contract. This position is a hybrid position with 3 days onsite at our client’s Calgary office.

Telecommunications Systems Analyst - Job Description:
The project involves the migration of user telephony configurations from an existing PBX platform to a next-generation PBX setting supporting Microsoft Teams Phone. The role focuses on ensuring seamless transition and integration of user profiles and telephony settings into the current system.

Telecommunications Systems Analyst - Responsibilities:
Extract and analyze user configurations from the legacy PBX
Map user profiles, DIDs, line appearances, call flows, hunt groups, call queues, voicemail settings, and routing policies
Translate legacy telephony settings into the current PBX/Teams voice architecture
Support bulk user migrations and validation testing




Provide migration support and post-cutover issue resolution

Telecommunications Systems Analyst - Mandatory Skills:
Experience with PBX systems and Microsoft Teams Phone
Strong analytical and problem-solving skills
Excellent communication skills
Ability to work effectively in a team environment
Experience in user profile mapping and call routing configurations

Telecommunications Systems Analyst – Nice-to-Have Skills:
Familiarity with voice policies and voicemail settings
Experience with migration projects
Knowledge of hunt groups and call queues

Telecommunications Systems Analyst – Assignment Length:
This is a contract position for approx 5 months.

Telecommunications Systems Analyst - Assignment Location:
Calgary, Alberta, Canada. This is a hybrid position with 3 days onsite. Requires full time onsite to begin.

This posting is for an existing vacancy.

📌 Telecommunications Systems Analyst Calgary
🏢 Procom
📍 Calgary