Welland Auto Repair & Tire Centre is a fast-growing automotive repair and tire service centre proudly serving the Welland community. We are committed to providing reliable, honest, and high-quality vehicle service in a skilled and customer-friendly setting.

This is a great opportunity for someone looking to build long-term experience in the automotive service industry.

Daily Job Duties
Welcome customers as they arrive and answer phone calls in a friendly and professional manner
Book service and tire appointments and coordinate schedules with technicians
Provide basic price estimates for parts and labour (training provided)
Prepare invoices and enter service details into the shop’s computer system
Order parts from suppliers and follow up on deliveries when needed
Assist with returning incorrect or defective parts and organizing paperwork
Keep records of parts used and match them to the correct vehicle and work order
Help manage customer payments, invoices, and basic billing records
Communicate clearly between customers and technicians regarding vehicle status and timelines
Follow up with the shop team to ensure vehicles are ready on time
Safely manage customer vehicle keys during drop-off and pick-up
Keep the front desk and waiting area clean, organized,



and welcoming
Maintain organized service files, invoices, and customer information
Provide excellent customer service and help resolve questions or concerns politely and promptly

Skills & Qualifications
Basic knowledge of auto parts or a strong willingness to learn
Previous experience in an automotive repair shop or tire centre is an asset, but not required
Solid communication skills and a customer service–focused attitude
Ability to multitask and manage time effectively in a busy shop environment
Basic computer and data entry skills (training provided)
Organized, detail-oriented, reliable, and punctual

Work Schedule & Advantages
Consistent and predictable work schedule
Paid breaks in accordance with Ontario Employment Standards
No late-night shifts
Employee discounts on vehicle services, tires, and parts
Paid training time

Work Location
In person (on-site)
Work from home: Not available

Job Types: Full-time, Part-time

Pay: From $17.60 per hour

Education:
Secondary School (preferred)

Experience:
administrative assistant: 1 year (preferred)
receptionist: 1 year (preferred)

Work Location: In person

📌 Front Office And Service Coordinator Welland
🏢 768679805RT0001
📍 Welland