Drive customer satisfaction with SWTCH as a Bilingual Customer Success Manager. Help clients navigate EV charging solutions while delivering high-quality service and support.

In this pivotal role, you'll be responsible for managing relationships with real estate owners and utility partners. With a focus on strategic account management, you’ll ensure smooth onboarding and implementation processes. Your proactive approach is vital in helping customers maximize the value of SWTCH’s energy management platform.

Key Responsibilities:



• Build and maintain solid relationships with various customers • Own success for named accounts and support pooled customers • Lead onboarding for new customers ensuring seamless transitions • Facilitate webinars and self-serve resources to drive engagement • Track customer health metrics to identify and mitigate risks

Requirements: • 3+ years in Customer Success or Account Management role • Bilingual fluency in English and French • Excellent communication skills for diverse audiences • Strong problem-solving capabilities with data literacy • Passion for sustainability and clean energy initiatives

Become a trusted advisor to support customers on their journey to electric mobility. #J-18808-Ljbffr

📌 Bilingual Customer Success Manager at SWTCH (Winnipeg)
🏢 SWTCH Energy
📍 Winnipeg