Elevate professional services operations as a Staff Lead at GitLab. Drive operational efficiencies while collaborating across teams to optimize delivery and resource management.In this strategic role at GitLab, you will play a key part in enhancing the foundation of Skilled Services Operations. With over 10 years in the field, you'll help transition processes from manual to automated, providing visibility in project delivery and staffing. Your hands-on approach will have a direct impact, enabling leadership to optimize financial performance and capacity planning. Key Responsibilities:
Mature PS operating cadence, including forecasting and performance reporting
Establish optimal resource management practices across roles
Improve insights into project economics and delivery costs




Collaborate with Finance and Sales to enhance operational tooling
Define requirements for process improvements and automationRequirements:
10+ years in Professional Services Operations or similar role
Deep understanding of PS business models and engagement types
Experience with forecasting and capacity planning processes
Robust analytical and stakeholder management skills
Hands-on experience with PSA platforms like KantataTransform Skilled Services operations with your expertise in resource management and operational efficiency at GitLab.#J-18808-Ljbffr

📌 Staff Professional Services Operations Lead Quebec City (Canada)
🏢 Bilinguallink
📍 Canada