Join Express Employment Professionals as a full-time Bilingual Customer Support Representative in Richmond, BC. We're seeking energetic candidates proficient in Chinese and English to support our clients.
At our Richmond branch, you'll play a crucial role in delivering exceptional customer service for an international health food distributor. Ideal candidates will handle customer inquiries through various channels like email and phone, manage administrative tasks, and assist with orders. Your positivity and proactive approach will be essential for success in this dynamic environment.
Key Responsibilities:
• Provide customer service through email, phone, or in-person
• Assist clients with product information and follow-ups




• Conduct administrative tasks related to customer support
• Occasionally pick up orders from the warehouse
• Handle customer service projects as needed
Requirements:
• Energetic and skilled demeanor
• Prior experience in customer service roles
• Attention to detail and strong organizational skills
• Proficient in Microsoft Office Suite
• Fluent in Mandarin and/or Cantonese and English
Leverage your language skills and customer service experience in this rewarding position with Express Employment Professionals!
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📌 Bilingual Customer Support in Richmond
🏢 Express Employment Professionals - Cincinnati East
📍 Richmond