HIGH-QUALITY CLEANING COMPANY ACROSS SOUTHERN ONTARIO ORGANIZED ACCOUNTABLE TECH-SAVVY TEAM-ORIENTED Our client has been proudly serving Southern Ontario since 1986, consistently outperforming the competition in both industrial and commercial sectors—large and small. Their cleaning standards far exceed typical industry expectations, enabling them to maintain long-term relationships with clients—often for over a decade at a time. With decades of experience and extensive industry knowledge, they service over 18 million square feet nightly across Southern Ontario.

By truly listening to their clients’ needs, they have built a reputation for reliability, excellence, and unmatched service quality. The team of over 200 well-trained professionals ensures that staff enter a fresh, clean, and safe workplace every day. We are partnering with our client in search of a Sales and Office Coordinator who will play a key role in supporting the organization’s people, technology, and business operations.

This position is responsible for coordinating core office administration while managing business systems, employee technology, software platforms, and office infrastructure. By ensuring systems are secure, efficient, and well-maintained, the role helps deliver a seamless employee experience and supports the effective day-to-day operations of the organization. The Sales and Office Coordinator will be responsible for: Human Resources Administration: Track probation dates, training, certifications, attendance, leave and policy acknowledgements.

Systems & Software Administration: Create, update and deactivate Microsoft 365 accounts, licences,



mailboxes, Teams access and permissions.

Administer

HubSpot users, pipelines, workflows, lists, forms and lead routing. Administer the 8x8 phone system, including extensions, voicemail, call routing and softphones. Maintain records of software subscriptions, users, costs and renewal dates.

VeriClock Administration & Reporting: Manage employee and contractor access and maintain clock-in devices and kiosk stations. Prepare weekly contractor usage reports each Monday.

Provide

Tier 1 and basic Tier 2 support for passwords, account lockouts, software and device issues. Purchase, configure, assign and track laptops, monitors, phones, tablets and related equipment. Coordinate equipment returns, repairs, replacements and secure reassignment. Install and maintain physical clock-in stations, including power and network connections.

Website & CRM Support: Complete routine WordPress edits, publish approved content and repair broken links. Update plugins and make minor HTML or CSS changes. Test mobile responsiveness and confirm online forms route inquiries correctly.

Maintain procedures, access lists, inventories and user guides. Support system testing, upgrades and staff training. Diploma or degree in human resources,



business administration, information technology, office administration or a related field.

Two or more years of related HR administration, business systems or IT support experience. Must have a personal vehicle and be able to travel to field locations in Southern Ontario as needed.

Experience with Microsoft 365 administration and employee onboarding/offboarding.

Experience with HubSpot or another CRM platform.

Experience with time-tracking, VoIP, Apple devices or WordPress is an asset. Proficiency with Outlook, Word, Excel, Teams and SharePoint. Good technical troubleshooting and problem-solving skills. Clear communication, customer service and teamwork.

The Pod

Group (PG) is a creative consulting group that provides customized and innovative solutions to support our client’s growth and ultimate success while promoting the integration of equity, diversity, inclusion and belonging in creating culture and engagement. We balance strategy and people to help community organizations make better use of their resources by focusing on building the competencies to promote people-centric organizations. We promote a unique approach while incorporating marketing and human resources as an integral component of strategy, mission, and vision.

This focus aligns strategy with the development of a culture that embraces all stakeholders and a community spirit while ensuring an effective plan that meets the requirements of the organization.

Salary Range: $45,000 to $55,000 CAD Annually (with comprehensive health and dental benefits)

📌 Sales and Office Coordinator (Burlington)
🏢 The Pod Group
📍 Burlington